Roads, paved areas, grass and shrubbed areas are inspected and cleaned if they fall below the standard of the Environmental Protection Act.  In the event of of a sudden accumulation of excess litter, the area will be cleaned within 1 working day.  

You can contact Envirocall by:

Phone: 0191 274 4000 or Fax: 0191 277 3674

Text Phone: 0191 277 3687

Completing the online reporting and tracking form.

By post: write to Envirocall, Atkinson House, Cypress Avenue, Newcastle upon Tyne, NE4 9JJ

Officers from the Council's Public Health Department should be contacted for advice about persistent offenders and enforcement issues on 0191 2116199 or email phep@newcastle.gov.uk.