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Service Requests to Envirocall - Byker Ward

Service Requests to Envirocall - October to December 2007
Categories with a service standard
Category	Service standard	Number of requests	Closed within standard	% Closed within standard
Abandoned vehicles	1 working day	0	0	0
Animal carcasses	1 working day	4	4	100.0
Dog fouling removal	1 working day	9	9	100.0
Flytipping	3 working days	447	447	100.0
Graffiti - racist	2 working days	1	1	100.0
Graffiti - sexist / obscene	2 working days	9	9	100.0
Gulley services	1 working day	11	10	91.0
Litter bin emptying	1 working day	2	2	100.0
Litter removal	1 working day	4	4	100.0
Total		487	486	99.79

Categories without a service standard
Category	Service standard	Number of requests	Closed	% Closed
Graffiti - other	not applicable	116	116	100.0
Street Cleaning	not applicable	141	141	100.0
Total		257	257	100.0

Please note: The tables show only the service requests received by Envirocall that were passed to Neighbourhood Services Directorate for action.

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