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Service Requests to Envirocall - Lemington Ward

Service Requests to Envirocall - April to June 2008
Categories with a service standard
Category	Service standard	Number of requests	Closed within standard	% Closed within standard
Abandoned vehicles	1 working day	0	0	0
Animal carcasses	1 working day	3	3	100.0
Dog fouling removal	1 working day	3	3	100.0
Flytipping	3 working days	32	32	100.0
Graffiti - racist	2 working days	0	0	0.0
Graffiti - sexist / obscene	2 working days	3	3	100.0
Gulley services	1 working day	12	10	83.3
Litter bin emptying	1 working day	0	0	0
Litter removal	1 working day	34	30	88.2
Total		87	81	93.1

Categories without a service standard
Category	Service standard	Number of requests	Closed within standard	% Closed within service standard
Graffiti - other	not applicable	55	53	96.4

Please Note: The table shows only the service requests received by Envirocall that were passed to Neighbourhood Services Directorate for action.

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