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Service Requests to Envirocall - Blakelaw Ward

Service Requests to Envirocall - April to June 2007
Categories with a service standard
Category	Service standard	Number of requests	Closed within standard	% Closed within standard
Abandoned vehicles	1 working day	0	0	0
Animal carcasses	1 working day	3	3	100.0
Dog fouling removal	1 working day	17	16	94.0
Flytipping	3 working days	97	97	100.0
Graffiti - racist	2 working days	1	1	100.0
Graffiti - sexist / obscene	2 working days	5	5	100.0
Gulley services	1 working day	8	7	88.0
Litter bin emptying	1 working day	0	0	0
Litter removal	1 working day	1	1	100.0
Total		132	130	98.0

Categories without a service standard
Category	Service standard	Number of requests	Closed	% Closed
Graffiti - other	not applicable	30	30	100.0
Street Cleaning	not applicable	68	68	100.0
Total		98	98	100.0

Please Note: The tables show only the service requests received by Envirocall that were passed to Neighbourhood Services Directorate for action.

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