Newcastle City Council - Contact Centre - Payment Line

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You can do it on-line

You can make an online payment with your credit or debit card for the following services:

  • Council Tax
  • National Non-Domestic Rates (Business Rates)
  • Your Homes Newcastle payments (rents)
  • Ground rents
  • Invoice payments
  • Housing Benefit overpayments
  • Parking permits
  • Parking fines (Penalty Charge Notice)
  • Planning
  • Central BID
  • Food Hygiene courses
  • Hospitality Services prepayments
  • Motor Crossing installations
  • Adult Education courses
  • Library room bookings

Or you can make a payment to Newcastle City Council using the Payment Line please phone:

0191 277 7208

We are open Monday to Friday from 8am to 6pm.

Please note, this Payment Line is not for making Council Tax payments.
To make a Council Tax payment please phone 0845 111 4101.

Payment Line staff can take your credit or debit card payment for services including:

  • Rent and ground rent
  • Parking fines (Penalty Charge Notice)
  • Care at Home
  • Respite Care
  • Building Inspection
  • Trade Waste
  • Immigration Inspection
  • Building Control
  • Housing Benefit overpayments
  • National Non-Domestic Rates (Business Rates)
  • Planning

In ALL cases the card holder must be present.